Retail Intelligence Researcher

Position Title: Retail Intelligence Researcher

Department: Client Services

Reports To: Business Director


Who we are

Perennial is a strategic retail creative company where thought driven, design-centric retail solutions are brought to life. We help our clients transform their businesses with comprehensive, end-to-end retail experiences that deliver extraordinary results. We have been transforming retail businesses and consumer brands for two decades.

Established in 1989 with offices in Toronto and India; we bring together the most diverse range of creative and strategic expertise to create seamless customer experiences.


Summary of the Position

We’re looking for a recent Business or Commerce graduate with an insatiable intellectual curiosity, a strong foundation in research and business analytics, and a passion for retail, who wants to contribute meaningfully to a cornerstone of our business – thought leadership.
Nothing we design is done without some strategic thinking first. Your research and insights development will contribute to the strategic guardrails our designers and writers use when creating retail environments and campaigns.
At Perennial, driving thought leadership extends from keeping up with the latest industry news and trends to engaging our clients with thought-provoking ideas. Under the direction of the Director, Retail Insights, the Retail Intelligence Researcher, will play a key role in supporting
thought leadership within the business. From conducting desktop research to identify retail/consumer trends and competitive intelligence to participating in research partner debriefs, and from reviewing client supplied qualitative and quantitative research to developing best-in-class presentations for client project teams, your ability to digest information and derive relevant consumer and business insights will reinforce our thought leadership with clients.
Our ideal candidate will have strong business writing skills, experience developing, researching and writing content, with solid problem solving abilities and is capable of working both with a team as well as independently when required. The individual will have an outgoing, professional and friendly disposition with the ability to work with a range of personalities. A keen attention to detail, the ability to prioritize workload according to deadlines and the focus to take ownership of a project and see it through to the end are also crucial.


Essential Duties, Responsibilities and Accountabilities

  • Conduct, gather, summarize and synthesize research to support the development of insights for client projects, articles, POVs, etc.
  • Coordinate the preparation and development of client presentations (e.g. competitive reviews, findings reports, etc.) in collaboration with studio resources
  • Monitor and analyze market trends in the design industry and related industries
  • Conduct desktop research and generate content as needed for new business pursuits and client engagements


Key Competencies and Qualifications

  • Excellent writing, proofreading and verbal communication skills
  • Understanding of qualitative and quantitative research methodologies and ability to
    analyze research data
  • Ability to translate research findings into easily understood and meaningful insights
  • Post-secondary education in Business/Commerce
  • 1 – 2 years work experience preferred
  • Proven analytical, planning and organizational skills
  • High energy level, ability to multitask and establish priorities according to deadlines and
    the changing needs of the business
  • Fully proficient in all Microsoft Office applications is a must (Word, Excel, PowerPoint)


Designed to care…it’s how we think at Perennial
Ask any of our people about life at Perennial and they'll tell you the same thing - a culture like ours is hard to find. That's because we value personality as much as talent, hard work as much as community, and a real commitment, not just to our business, but to everything we stand for.
Being part of a group this strong means we pull together when it matters most. It's what we're all about as an agency and what's at the heart of our astounding achievements beyond the world of retail design.
From our charity and sustainability committees to company events, Perennial demonstrates care for the community both outside of and within the walls of our offices.

Please send your resume/qualifications to the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.